FAQ

Frequently Asked Questions

Some parts are already made and ready to ship, while others are made to order and will require more time. You’ll see this noted on the individual product page. Once your item is ready, it will ship via ground service and arrive within 2-5 business days, within the continental US states. For other locations, shipping times vary, and we will have already discussed that with you. 

Our website is designed to make it easy to find the perfect item. Please use the ‘Year/make/model’ Search from our home page. That will show you all the parts we have available for your vehicle.

If you’re not sure, or want to check on a part that you think might fit, even though your vehicle is not specifically listed, please contact us.

Currently we offer free shipping within the continental USA. If you’d like to ship to another region, we’ll work with you to find the best shipping solution. Please contact us

Customers love our search functionality. On our home page, you can select the year, make and model of your vehicle to find all parts we have available online for your vehicle.

If you still can't find what you are looking for, try chatting with us online (icon on the lower right of each page on our site) or contact us via email or phone.

If the item you’re looking for is available in different colors, you’ll see those options in a dropdown menu on the product page. If you don’t see the color you’re looking for, you can make a special request. Just contact us.

Please check the processing and shipping time detailed on the individual product page. If that’s not quick enough, or you’re not sure if it will reach you in time, please contact us.

Sorry about that, let us make it right. Please contact us.

We’d be happy to make it right. Please contact us.

No problem, we’ll do our best to get you sorted. Please contact us.

Due to a 2018 ruling in the US Supreme Court, most states have now implemented sales tax requirements for online sellers. We must charge sales tax, wherever it’s required by state law.

Hopefully you had a good experience, but no matter what you’d like to share, please drop us an email at feedback@collectorsautosupply.com.